Cookie Policy

This Policy describes Q1 Professional Services Limited’s use of cookies, pixels, tags, web beacons, and other tracking technologies (“cookies”) on our website to offer you a better experience and to analyse site traffic.

In this Policy, whenever you see the words ‘we’, ‘us’, or ‘our’, it refers to Q1 Professional Services Limited, which trades as “Guide Fire Safety” when providing Fire, and Health and Safety-related services, unless otherwise expressed. Q1 Professional Services Limited is part of the Cortland group of companies.

1. What is a Cookie?

A cookie is a small text file that a website stores on your personal computer, telephone, or any other device, with information about your navigation on that website. Cookies facilitate browsing and a more user-friendly experience. A cookie contains the name of the server it came from, the expiry of the cookie, and a value – usually a randomly generated, unique number. Cookies do not give access to nor damage your device.

2. How We Use Cookies

2.1. We use:

  • Temporary cookies: these are browser session cookies that are erased from your device’s memory when you close your internet browser or turn your computer off; and
  • Persistent cookies: these remain stored on your device until they expire, unless you delete them before that time.

2.2. We group the cookies on our website into two categories:

  • Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.

2.3. We utilise third-party service providers to help us track the activity on our website. These third parties may use temporary cookies and/or web beaconing technology to facilitate such tracking, but the data would not be tracked in a personally identifiable way.

2.4. Third parties whose products or services are accessible from our website may also use cookies, and we advise you to check their privacy and cookie policies for information about their cookies and other privacy practices. Please note that we have no control over a third party’s use of cookies, and we are not responsible for third party websites and their content.

2.5. The list below gives more information regarding what cookies we use and why. This list may change periodically, so please check back from time to time.

  • 2.5.1. _ga: This cookie name is associated with Google Analytics. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. This cookie is stored for a duration of one year.
  • 2.5.2. _ga_xxxxxxxx: This cookie name is associated with Google Analytics. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. This cookie is stored for a duration of one year.
  • 2.5.3. _cf_bm: This cookie filters out any bot traffic that comes to the website. This cookie is stored for a duration of zero days.
  • 2.5.4. OptanonConsent: This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category and does not contain information that can identify a site visitor. This cookie is stored for a duration of one year.
  • 2.5.5. OptanonAlertBoxClosed: This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user and does not contain information that can identify a site visitor. This cookie is stored for a duration of one year.

Google Analytics

Google Analytics collects information such as your IP address or other identifiers, browser information, and the content you view on our website. It will then use this information to evaluate the number of users on our website, the location of our users, the most frequently used parts of our website, the most commonly used browsers to correct, enhance and improve website functionality, and the interests of our users. The information from Google Analytics cookies is collected, transmitted, and stored on Google’s servers in the United States. Google may also transfer this information to third parties if required by law, or where those third parties process the information for Google.

If you wish to opt out from receiving Google Analytics cookies, you can do so using this add-on for your browser.

 

3. How Do I Change My Cookie Settings?

3.1. You can change your cookie preferences at any time by accessing our Cookie Preference Center by clicking on the shield icon in the lower left corner of the webpage. You can then adjust the available sliders to ‘On’ or ‘Off’, and then click ‘Confirm My Choices’. You may need to refresh your page for your settings to take effect.

3.2. Alternatively, you may prefer to prevent us from using cookies on your device before navigating to our website by changing the settings in your browser. Please note that if you use your browser settings to disable cookies, it may impact your experience of this website and the services we are able to offer.

4. Contact Us

You are always free to contact us if you have queries regarding this Policy, or have a question or problem related to your use of our website.

You may contact us by emailing data.protection.admin@cortland.com or by writing to us at Data Protection Administrator, Cortland Development UK Limited, Leaf A, 9th Floor, Tower 42, 25 Old Broad Street, London, EC2N 1HQ.